BOOKING POLICY

All courses MUST be completed within one year from the commencement date, otherwise they will be invalid in the AIDA system.

All bookings are considered "provisional reservations" until full payment is received. Upon completion of payment, we will send a confirmation email or WhatsApp message.

Cancellation Policy:
If cancelled by us, the Freediving Alliance coach, due to severe weather or other unforeseeable circumstances:

• Rescheduling or a full refund will be provided before the start of the course.

• No refund will be provided once the course has begun.

Cancellation Fees for Students:

• Cancellation due to typhoons or natural disasters resulting in flight cancellations: No cancellation fee (must notify us immediately).

• Lateness of more than 30 minutes on the day of the course will be considered an unauthorised absence: 100% of the full fee will be charged.

• Cancellation or no-show on the day of the course: 100% of the full fee will be charged.

• Cancellation within 1 day of the course: 50% of the course fee will be charged.

• Cancellation within 48 hours to 1 week: 30% of the course fee will be charged.

• Cancellation more than 1 week before the course: 10% of the course fee will be charged.

If a student does not meet the assessment standards after the course ends and cannot obtain the certification, the fee will not be refunded.